Employee Assistance Program
There are times in life when you might need a little help coping or deciding what to do. Take advantage of the Employee Assistance Program (EAP), GuidanceResources, offered through Symetra which includes WorkLife Services. You, your dependents, and all household members can contact master’s degree clinicians 24/7 by phone, online, live chat, email and text. There’s even a Mobile App! * Members have access to 5 sessions per issue per year. All IncredibleBank employees and eligible family members are eligible to use the EAP program.
TDD: 800-697-0353
Web ID: COM589
Clinical Counseling
- Relationships
- Personal/Emotional Issues
- Work/Family Issues
- Change/Transition/Stress
- Grief/Loss
- Depression/Anxiety
- Addictive Behavior
- Crisis 7/24/365 (Trauma)
Work-Life
- Childcare
- Elder care
- Caregiving
- Parenting
- Pet care
Professional Advice
- Divorce
- Personal Injury
- Estate planning/will
- Real estate
- Identity Theft
- Adoption
- Bankruptcy
- Landlord/tenant issues
- Debt management and consolidation
- Credit counseling and coaching
- Retirement and estate planning
- Tax planning and preparation
- Lease and purchase issues
- College funding
- Budgeting
EAP Mobile App
You can access GuidanceResources online portal on your smart phone with their mobile app. Use the QR code or view the link below for more information.